We had been dealing with squealing brakes and could not figure out what the issue was, we even had the brakes and rotors replaced multiple times, purchased premium parts, etc. and nothing seemed to solve our issue! Finally, after some research we reached out to The Brake Squad to explain our situation and their customer service was remarkable! Each and every person we spoke to was very knowledgeable and ready to listen to our unique situation, and if we had more questions they would confirm their information with their experts and get back to us right away. We had our appointment booked in less than a week (since they had to order the parts) and that experience was also great. Our specialist made sure to walk us through what he was doing and was happy to answer the thousands of questions we had! 100% recommend the Brake Squad!