After a bit of research, including checking out the Yelp reviews, I contacted the brake Squad. I was on my way home from work and it was about 5: 30 in the afternoon. Joe, the company owner, took my call and set up an appointment for later that evening, after their usual hours, at my house. His technicians were busy with other service calls, so he showed up himself to do the job. He was polite, professional, to the point, and friendly. He explained in detail everything that he was doing and why and offered me choices about which components could be repaired, those that required no work, and those that required replacement. His work was quick and clean and he left no mess behind. He finished with a brief test drive and he did not take payment until he was certain that I was satisfied with the work that was performed. To top it all off, his prices were very reasonable. This was an excellent experience and I will be using his company’s services again in the future.
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