The dealership service department told me that my brakes needed replacing, and measured at 3mm. I decided to try the Brake Squad rather than leaving my car at the dealer. I called and got an appointment for the next day. So easy! They came out to my house right on time. So convenient! And then the guy checked my brakes. He informed me that they all measured 6mm. I was shocked, and mad at the dealer, but was so thankful for the Brake Squad’s honesty. I paid a service charge and promptly started the long process of dealing with the dealership’s service department “error.”  Needless to say, the Brake Squad has a customer whenever I actually need new brakes!