Loved this service. Called at 7pm and spoke to a LIVE person. We spoke briefly and I confirmed the appointment for the next morning.
Alex showed up on time. The work (a complete brake and rotor job on my TAHOE) was complete on time.
These guys show up at your location, play some tunes :-), and do GREAT work. I signed off on the work prior to my card being charged, and they emailed me a receipt.
VERY PLEASED with this cool business model!