Great concept executed extremely well.  I put a request in online on a Sunday because the brakes went out on my 2002 Chevy Tahoe.  They called me by 8:30 am Monday, quoted a price and scheduled for 11:30 am appt.  The technician arrived at my work 15 mins early and got right to work.  He replaced rear pads and rotors within an hour.  Excellent service and the brakes work perfectly now.  I also called a brick and mortar repair shop and the price they quoted was higher than Brake Squad.  I highly recommend!  So convenient!